Candle Care & FAQs
Our candles are made by hand, from the beginning to the end of the process. We first wick our jars, measure out the appropriate amount of fragrance oil to our wax, add dye and decoration as applicable, and finally add our labels and package the final product when it's ready to go. We create in small batches to ensure quality every time.
Our products are made of 100% soy wax which is locally sourced in Iowa, USA. The wax is ethically sourced, cruelty-free, sustainable, and renewable. We are committed to reducing our footprint on the planet and doing everything possible to promote greener, healthier living.
Tips and Tricks for Expanding the Life of Your Candle
- Always keep your wick trimmed to 1/4 of an inch, or .64cm. Trimming the wick ensures clean and even burns, prevents tunneling, and reduces soot produced by the wick. A wick that is too long burns too hot, causing faster wax consumption and what is commonly referred to as a "dancing" flame, which can reduce safety in your candle.
Burn your candle for a minimum of two hours at a time, and at least three to four hours for the first burn.
This allows the candle to create a full "melt pool," which is when the entire surface of the wax is melted and touching the edges of the container. A full melt pool is ideal because it will reduce the possibility of tunneling in future burns.
Candle Safety Tips
Never leave a candle burning unattended or within reach of a draft, pets, or small children.
First and foremost, candles produce an open flame! Never leave them in an area where an accident can happen.
Immediately discontinue use and ventilate your area if you start to feel lightheaded.
Fire consumes oxygen and produces carbon dioxide by nature, the same way we do when we breathe. If you have a small living space and multiple candles burning at once without proper ventilation, this may cause too much carbon dioxide, which can cause lightheadedness. Blow out some of the candles, ventilate your space, and get some fresh air!
Discontinue use once you can see the bottom of the container through heated wax.
This is commonly at around 1/4 an inch, or .64cm, left of wax in the container. If you continue to burn past this point, the adhesive sticking the wick to the container may melt, causing the wick to slide or float up, increasing the risk of a fire hazard. Burning too close to the container's bottom may also cause the bottom to reach a temperature that is too hot, which could cause burns, stains, or other damage to the surface you have placed your candle on.
Use candle coasters or other fire-safe burning surfaces.
As mentioned above, if the bottom of a candle gets too hot, it could damage the surface you have placed it on. Be sure to choose a surface that is safe for higher temperatures and won't be damaged if the container heats up too much.
If the edges of the container are hot to the touch, extinguish the flame.
Wait for the wax and container to cool again before moving to a safer place and relighting.
Never attempt to move a candle while it is lit and the wax is melted.
This can be a major fire hazard if the candle is dropped in transit or a burn risk if the flame moves too close to the edges of the container while you're moving it. Extinguish the flame and wait for the wax to harden and the container to cool before moving your candle.
Why use soy wax?
Soy wax is a soft wax that burns cleanly and slowly. This will ensure you high quality products that last longer than candles made of paraffin. Soy wax comes from soy beans, which is also all natural and biodegradable. It doesn't produce harmful chemicals or toxins when burned and is easily cleaned up with soap and water if you'd like to reuse your jars and tins.
What are the wicks made of?
In our efforts to decrease our footprint and increase sustainability, we have chosen to use wicks that are completely made of cotton. This is another way our candles burn cleanly and efficiently. Many wicks have zinc or lead in the middle to keep them straight, which can add harmful and unwanted toxins to your living space.
How do you scent your products?
We use only the highest-quality fragrance oils in all of our products. Adding essential oils to candles is a topic of concern among the candle making community, as they can add an extra fire hazard to candles and typically aren't recommended for use by pregnant and vulnerable populations. Therefore, we have decided to stick with fragrance oils in all of our candles. We ensure quality by only choosing oils that are phthalate free.
Help! My candle has depressions or cracks along the surface after cooling from a burn.
This is completely normal! Soy wax, being all natural, will not look smooth after a burn like paraffin wax candles do. Often, this happens when the wax of soy candles cools too quickly after being warmed. The candle is still safe to use and is operating completely as designed. We have tested our candles extensively before putting them up for sale, so you can rest assured that your candle will be of the highest standard.
If you have additional questions, comments, or concerns, please do not hesitate to contact us.